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Call Back Server
MailVision has successfully designed, developed and deployed several voice
products and services solutions based on the SIP protocols and open standards
interoperating with other components such as voice gateways, SIP proxies,
softswitches and VoIP clients.
The main characteristics of the Value Plus-SIP
Value Added Services- Application are: Telephony Recording over IP, VoIP
Conferencing, SIP and IVR Middleware for Prepaid and Call Back application,
IP Voice Mail and VoiceXML IVR.
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About the Mediant™2000 VoP Gateway
AudioCodes Mediant 2000 is based on the VoIPerfect™ architecture,
AudioCodes’ underlying, best-of-breed core technology for all of its products,
presently supporting close to 10 million VoP ports deployed worldwide.
The
Mediant™ 2000 VoP Gateway is the cost-effective, entry-level member in the
AudioCodes family of market-ready, standards-compliant, media gateway voice
network products.
Intelligently packaged in a stackable 1U chassis especially
designed for small or remote locations, the Mediant 2000 is the right-sized
solution for various market needs, such as Enterprise Networking, Contact
Centers, Toll Bypass, VoIP Trunking and IP-Centrex. |
System Capabilities
Users will register to the system via the web where they will be provided with an access number. Registered users will be offered the following capabilities:
- Unlimited multi user Call Back system - based on user DID detection.
- Unlimited multi user Call Through system - User identification by CID or Password.
- Management tool - based on customer's Intranet (BUI).
- IVR (Interactive Voice Response).
- Sequence of calls.
- User's Phone Book - Short-Dial numbers to prioritized destinations.
- Interface with integrative billing system (CDR).
- Simple and convenient system operation.
- E1/T1 connectivity to the PBX infrastructure or PSTN switch.
- Connectivity to IP-PBX or IP network via standard SIP protocol.
- National Call Back - User identification by CID detection.
- SMS Call Back (optional).
- Call Through - User identification by CID detection or password.
- Provisioning (Multi Tenant).
- Defines period of use for each user.
- Interface with integrative billing system.
- Reports.
Method of Operation
The system will be comprised of a Linux Server, which will also be a Web
server.
Clients will be able to login to the server via the Web in order to register,
obtain pin number, and to perform administrative tasks.
The AudioCodes Mediant™ 2000 VoIP Gateway will be used as the PSTN
Access Gateway (E1/T1 – PBX interface).
The system architecture is based on IP, RTP and SIP for communication.
The platform is modular and can scale from 15 call back sessions for the enterprise market to thousands of sessions based on the same platform.
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Incoming and Outgoing Calls
A trunk (E1 or T1) from the telephone company or the PBX will be connected
directly to the AudioCodes Gateway.
This trunk will be used for incoming and
outgoing calls to and from the system.
A set of DID numbers will be allocated by
the system to subscribers calling the system.
Call Back Server Administrator
A system administrator with high priority privileges will be able to login to the
system.
The administrator’s task includes maintaining the list of users allowed
to use the system as well as updating system parameters . |
Hardware Requirements
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Description |
Redundancy |
| Entry Level |
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MP104/108
Or
Mediant™ 2000 VoIP SIP
Gateway |
1 |
4/8 ports
30 ports |
N+1 |
| Intel Linux server |
1 |
ProLiant DL140 Intel® Xeon™
Processor 2.40GHz/533MHz-
512KB, 512MB (Rack) 80GB
AT |
Dual power
supply, N+1 |
| Small ASP /Large Corporate |
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Mediant™ 2000 VoIP SIP
Gateway |
1 |
24/30 –192/240 ports |
N+1 |
| Intel Linux Server |
2-3 |
ProLiant DL360 G3 Intel®
Xeon™ Processor
2.40GHz/512KB (533MHz
FSB), 512MB |
Dual power
supply, Raid 5,
N+1 |
| Telco’s/Large ASPs |
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Mediant™ 2000 VoIP SIP
Gateway |
2-N |
768-960 ports |
N+1 |
| Sun Fire V210/240 Server |
3 |
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N+1 |
| IP BPX |
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| Intel Linux server |
1-2 |
30-120 concurrent users |
Dual power
supply, N+1 |
| Soft Switch |
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| Sun Fire V210/240 Server |
3 |
Up to 1000 concurrent users |
N+1 |
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